Refund & Return Policy

We want you to be completely satisfied with your purchase

Returns

You may return most items within 10 days of delivery for a full refund. Items must be in original packaging, and in the same condition you received them.

How to Initiate a Return

Got to Order return section fill the form ( Required details) OR Contact us at 9892686215 or mercklaboratory.in@gmail.com with your order number and reason for return. We will provide return instructions within 24 hours.

Refunds

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be credited to your original payment method.

Non-Returnable Items

• Fully used products

• Apparatus and machines

• Gift cards & downloadable products

• Customized or personalized items

Exchanges

We replace items only if they are defective or damaged. Contact us for exchange requests.

Questions? Reach us at 9892686215 or mercklaboratory.in@gmail.com